Eternity Pro

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Frequently asked questions

Does Eternity Pro require a subscription?

No. The app is a one-time purchase. Optional style packs (風格市集) can be bought separately, but nothing is rented and there is no account to create.

Where are my photos stored?

On your device, and — if you turn on iCloud sync — in your own private iCloud storage. We do not operate servers and never receive your photos.

How does syncing between devices work?

Edits, styles, LUTs and video projects sync through your personal iCloud account (CloudKit). You can turn sync off entirely from the iCloud button in the library toolbar. Turning it off leaves everything already in iCloud intact for your other devices.

Which RAW formats are supported?

Eternity Pro uses Apple’s RAW decoders, so support matches what iOS and macOS can read — including DNG, CR2/CR3, NEF, ARW, RAF, ORF and RW2. A small number of camera-specific RAW variants decode on macOS but not on iOS; those files will open on your Mac.

A photo shows as missing or blank. What now?

Most often the file is stored in iCloud Drive and has not been downloaded to that device yet — open the app and give it a moment. If a file was copied incompletely at import, it may be damaged at source; re-import it from the original card or folder.

How do I use the Lock Screen camera?

Open Settings › Camera › Camera Control and choose Eternity Pro. Photos captured from the Lock Screen are imported into your library the next time you open the app unlocked — a locked device cannot write to the photo library.

Can I delete my data?

Yes. Deleting the app removes its local library. To remove synced data, sign in to iCloud settings on your device and delete the app’s iCloud data, or contact us and we will walk you through it.